Site Loader

Have you just received a call from 855-731-5359 (aka 8557315359) or some mailer from PO Box 2300 Southgate, MI 48195-4300? If so, Credence Resource Management is the company that is contacting you. 

Credence Resource Management is a debt collection agency that has the hopes of paying for the unpaid debt at a fraction of the price. They originally started in Nevada, but now have their headquarters out of Dallas, Texas. Furthermore, according to Bettercreditblog’s post, Credence Resource Management tends to collect debt on healthcare, utilities, telecom, and banking.

Should I trust Credence Resource Management?

Credence started on 10/3/2013 according to BBB. It currently has a BBB rating of a B, and has been accredited since 7/10/2017.

Credence’s BBB reviews show 452 complaints closed in the last 3 years, and 247 complaints closed in the last 12 months. Their rating on BBB is 1.12/5 stars with 110 reviews. At first glance, it looks as though there are not a lot of individuals that have enjoyed their experience with Credence Resource Management. This can often be the case with debt collectors.

Do I need to worry about Credence Resource Management Suing me?

Debt collection agencies are able to sue people for the benefit of them being able to collect your debt. It is quite possible that Credence Resource Management tries to sue you for your debt, but they may not. 

What pushes a debt collector to sue?

There are a lot of signs that a debt collector looks for, to help them figure out if suing is the best option for them. Here are some things to look for when trying to figure out if Credence Resource Management may sue: 

  1. Do you have investment accounts, checking, or savings accounts with Credence Resource Management that you owe?
  2. What is the total amount of accounts that you are past due on? There may be a higher chance of being sued if you have a large amount of accounts past due.
  3. There have been lawsuits done for under $2000 owed, but most of the time the creditor would do a cost-benefit analysis to see if it’s worth it.
  4. Is the creditor that you owe the majority of your debt to a small or large business?
  5. Check if your state allows wage garnishment, levies or liens. You can use this here to check. 

How will I know if I am being sued?

You will be hand-delivered a court summons to your home. This is because they have to be certain that you received the summons to prevent any gray area with delivery. It is important to respond to court summons, as the plaintiff will try and request a default judgement, which may end having you lose a lot more. 

What can I do to resolve this debt without being sued?

We have some great news for you, thankfully you should have a handful of options here for settling this debt. Now, it is very important that you make the decision on which option by having all of the information needed to do so. I would recommend that you utilize our debt freedom portal, which will give you a long-term plan to get out of this unpaid debt. 

At a service level glance, here are the four main debt relief options: 

  1. Debt Settlement
  2. Bankruptcy
  3. Debt Management 
  4. Debt Payoff Planner 
  5. Negotiating and resolving the debt yourself

There are costs and pros and cons with each option, so we built the debt options calculator below to help you compare the different options.

I am not in debt, why are they calling me from 855-731-5359?

This is totally a possibility and if it is, you can request them to do a validation of the debt. You have the right to have them check this debt to make sure that you are not in charge of tackling it. 

I am in debt but I don’t know what to do still

If you are still worried and concerned about what to do, please do not hesitate to give us a call or text at: (833) 272 -3631 or email us at

We created a debt relief calculator that will help you get more context on what your next steps should look like.

Post Author: Ben Tejes

Ben Tejes is a co-founder and CEO of Ascend Finance. Before Ascend, Ben held various executive roles at personal finance companies. Ben specializes in Chapter 13 Bankruptcy, Debt Settlement, Chapter 7 Bankruptcy and debt payoff methods. In his free time, Ben enjoys spending time going on adventures with his wife and three young daughters.

Leave a Reply

Your email address will not be published. Required fields are marked *