Clarity Debt Resolution Reviews: 3 Things to Know

Have you come across a company called Clarity Debt Resolution and wonder what their reviews say? In this article, we'll look into the services Clarity Debt Resolution offer, along with positive and negative reviews from their current and past clients, and some alternate debt relief options available to you. 

Clarity Debt Resolution is a company that specializes in managing and reducing the unsecured debts of their clients through their 'debt resolution program'. To get started with them, you'd choose your debt amount, and have a free consultation to discuss next steps. 

Source: https://usclarity.com/

As their business name suggests, they offer Debt Resolution programs, also known as Debt Settlement programs. This means that Clarity would negotiate with their clients' creditors to reduce the total amount owed on unsecured debts like credit cards, personal loans, and medical bills.

Their debt settlement service offerings are confirmed in their LinkedIn description as well, and seems to be a bit more transparent regarding the negative impacts of debt settlement:

Debt settlement is a process where a third party (in this case, Clarity Debt Resolution) would negotiate with your creditors to reduce the total debt amount you owe. The goal is to lower your debt - for example, reducing a $20,000 balance to $10,000 - to help provide financial relief.

To start, you'll be advised by the debt settlement company to stop making payments to your creditors immediately. Instead of paying your creditors directly, you would set up a separate savings account, and make monthly deposits. The amount you contribute monthly would depend on the total debt amount you owe, along with the agreement you establish with the debt settlement company.

Your accounts will become delinquent as you stop making payments to your creditors, leading to late fees and additional interest charges. Once you fall significantly behind, creditors may be more open to negotiating a reduced payoff amount - especially if they believe you might be considering bankruptcy, which could ultimately result in them receiving nothing.

The debt settlement company will then negotiate with your creditors on your behalf. Once they reach an agreement on a reduced balance, and you approve the settlement, you’ll make the agreed-upon payment to resolve the debt.

However, many companies are not as transparent about these details with their customers, which leads them to feel misled. 

Debt settlement companies earn their money by charging their clients a percentage of the debt they successfully reduce - otherwise known as a fee. Let's say you owe a creditor $20,000 and the company negotiates it down to $10,000 - technically that means you would save $10,000. However, the debt settlement company will typically charge a fee ranging from 10% to 25% of that forgiven amount. This means you could owe them between $1,000 and $2,500 in addition to the $10,000 you still need to pay your creditor. While you would still save at least $7,500-$9,000 overall, the fees reduce the total savings you receive.

Debt settlement can be a helpful solution, but it’s not your only option. While bankruptcy may be seen as taboo or a last resort, sometimes it may be the fastest and most affordable option. It just depends on your financial situation.

Check out this video we made comparing Debt Settlement vs. Bankruptcy:

Let's take a look at their positive and negative reviews and see what we can find.

Currently on Better Business Bureau, they're holding a 4.49 star rating out of 5-stars, based on over 300 reviews.

While unfortunate, I found it interesting that both a positive and negative review were left on the exact same day, but showcase very different client experiences. It's important to note that the positive reviewer is early in the process and appreciates the customer service they've received, while the negative reviewer has been in the program (much longer than expected) and is ultimately dissatisfied with the results. 

While the initial experiences with CDR may be positive, it's the long-term satisfaction that matters most, and that is dependent on whether the expected debt resolution is actually delivered to the client.

In these additional negative reviews, one client mention feeling misled by Clarity, even mentioning that they were not told upfront regarding the requirement for accounts to go delinquent before negotiation can occur, along with the closing of credit accounts. Across the board, they also mention unexpected fees that were not initially disclosed as well.

On Google, Clarity holds a 4.6 rating out of 5-stars out of over 800 reviews.

In this review, the client mentions the company 'One Capital Solutions', rather than Clarity Debt Resolution. This may mean that the client initially started with One Capital Solutions and was then forwarded to Clarity. You can read more about One Capital Solutions in this article.

Unfortunately this client had what they describe as a "terrible experience" with Clarity Debt Solutions. They claim that the company failed to deliver on promises of debt reduction, and that there were months with no progress while their debt continued to grow. To me, this sounds like the client did not know that their accounts would have to fall behind in order to be negotiated to a lower payment. They also mentioned customer service was unresponsive, and that when they were able to finally speak to someone that they were passed between different representatives who had no knowledge of their case. 

Currently on TrustPilot, they're holding a 4.2 star rating out of 5-stars, based on over 2,000 reviews. While they have a decent amount of 5-star reviews, let's take a look at some of their lower-rated reviews.

To start, out of these three reviewers, two of them mention being in this program for YEARS. As mentioned in these reviews, there are consistent communication issues and additional financial strain caused by the program due to increased payments and being sued by creditors. 

While Clarity Debt Resolution doesn't offer debt consolidation loans, you're welcome to take our free debt consolidation loan calculator below! No personal information is required unless you want to provide it.

Using this calculator, you'll find three different debt consolidation loan options, along with an estimated cost for alternative debt consolidation methods, such as non-profit credit counseling (which helps lower interest rates through an agency).

If you are considering working with Clarity, it’s important to compare their services with other debt relief options to determine what best fits your financial needs. It's essential to weigh the pros and cons before deciding if debt settlement is the right financial solution for you.

If you're interested in further comparing all debt relief options available to you, including bankruptcy, check out this calculator that will show you all potential options and cost estimates:

At Ascend, we recommend exploring your options as soon as possible, as taking early action gives you more flexibility and peace of mind. Whether you're considering debt settlement, bankruptcy, or consolidation, understanding your choices is essential for making an informed decision and moving toward financial freedom. You deserve to work with a company that prioritizes your best interests. Debt can feel overwhelming, but you don’t have to navigate it alone.

Feel free to call us today at 833.272.3631 if you're ready to get out of debt sooner than later, and have any questions!