Debt Relief / How To Cancel Debt Settlement Contract

4 Steps How to Cancel a Debt Settlement Contract

Written by Ben Tejes
Updated Nov 29th, 2022
Did you join a debt relief company, but now feel like they lied to you

Potentially, your credit score plummeted, you thought you were getting a loan, or you just faced a debt collection lawsuit

Whatever your experience has been, this article is for you. Here's what we will cover.

  1. Understand the Debt Settlement Contract and Cancellation Policy
  2. The 4 Steps to Cancel Your Debt Settlement Contract
  3. Your Options After Canceling A Debt Relief Program
  4. How to Cancel Freedom Debt Relief
  5. Process to Cancel ClearOne Advantage
  6. How to Cancel National Debt Relief
  7. Should You Cancel Your Debt Relief Contract?
Also, what do you do after cancelling the contract? If you're struggling with debt and want to know what to do next, check out our free, unbiased debt options comparison calculator (no email address required) that provides qualification and cost estimates for a wide range of debt options that fits your budget. The data is personalized to your income and expenses and where you live, so you can get estimated costs and pros and cons of different options. Debt relief may be a great option for you, but it's helpful to understand each of your options.

But before delving into the nitty-gritty of the article. Let’s consider what a debt settlement contract is so we know we're on the same page: 

1) What is a Debt Settlement Contract? 

A debt settlement contract (debt settlement agreement) is a document detailing how a debtor will pay their creditor through the help of a negotiating party. The debtor here is the individual that owes, while the creditor is the one that’s owed. The negotiator (debt settlement company), helps parties to negotiate for a reduced debt sum, and propose new repayment terms. 

Debt settlement companies often come in when debtors can’t repay their debt. They negotiate with creditors on your behalf.

However, debt settlement contracts can be unfavorable. It’s also possible that you suddenly don’t feel the need to remain in a debt settlement contract anymore. As such, we’ll discuss ways to exit the debt settlement contract. 

2) Steps to Cancel a Debt Settlement Contract 

Getting out of a debt settlement contract is easy if you haven’t made any payment yet. If you have, then the chances are high that you’ve lost the funds sent to them. If you’ve given the debt settlement company permission to draft fees directly from your account, then you should contact your bank and inform them that you’re terminating such an agreement. 

Perhaps you’re worried that the draft will continue. If this is true, then it’s best to close your account and open another one that the debt settlement firm won’t have access to. In certain instances, you can simply void your agreement by rescinding payment. Irrespective of the method you choose to adopt, you should know that your debt still exists. As such, you should call your creditors.

Exiting your contract with a debt relief company sometimes requires an attorney’s help. You may require an attorney if you’re considering a Chapter 7 bankruptcy option. A great attorney should consider your options and help you decide on the best. Here are the steps you need to take before you cancel a debt settlement contract: 

Step 1: Submit Notice of Intent to Cancel to Both your Creditor and Debt Settlement Company

Unless your debt settlement agreement has reached the end of its term, then you’ll need to notify both parties. Terminating your agreement prior to the expected date may incur penalty fees. Some debt settlement companies may waive this in special instances. 

Step 2: Request the Company’s cancellation steps. 

Providing your debt settlement company and financial house with a notice of intent to exit a debt settlement contract doesn’t trigger the process. There’s still a need to adhere to the debt settlement company’s specified cancellation process.  As such, most companies will send you a message with steps to exit the contract. Except otherwise stated, you’ll have to keep making your original monthly debt payment. 

Step 3: Pay fines 

The debt settlement company may request that you pay a specific amount as the last step to exiting the debt. Exiting the contract without making requisite payments may leave you in a legally undesirable state. 

Step 4: Pay lenders' outstanding debts or renegotiate

Now that you’ve exited the contract that exists between yourself and the debt settlement company, the next step is to meet with your creditors. Since you’re still indebted, you have to inform your creditors of plans to repay the debt. You have two options here, negotiate for a new debt payment contract, or make payments according to the original debt agreement. You will have to pay any missed or owed payments.

Once you’ve exited the contract, there are a host of options at your disposal for handling a credit card debt. Those options include

  • Continue making payments to creditors as initially agreed
  • Negotiate with creditors and ask for help
  • Get another debt settlement company to help negotiate a more favorable payment term
  • Hire the service of a nonprofit credit counseling company via a debt management plan. An example of a non-profit credit counseling company is National Foundation for Credit Counseling
  • Opt for a bankruptcy discharge

3) Your Options After Canceling A Debt Relief Program

3 main options after cancelling a debt relief program may be bankruptcy, debt management and another debt relief program. 

As such, we built free resources to help you understand if you may qualify and the cost of bankruptcy and alternative options.

Bankruptcy Cost and Qualification Calculator

If you have realized that you cannot keep up with any payments, you cannot save up enough to settle, and your options are running out, bankruptcy may be the next best step for you. Bankruptcy can help discharge some of your debts either through liquidation or a structured, extended pay off schedule. 

Chapter 7 bankruptcy is one of the lowest cost and fastest debt relief options, but you may have to qualify. That said, we built a free bankruptcy cost and qualification calculator that can help you estimate whether you qualify and the cost.

Debt Relief / Debt Management Calculator

If you want to avoid bankruptcy, you may consider other options.

It may be helpful that you understand ALL your options if you cancel your debt settlement contract before creditors start hounding your again. As such, we built the following debt options and cost calculator that compares debt consolidation, debt management, and debt payoff planning.

This gives you a holistic understanding of all your options in an unbiased way.

4) How to Cancel Freedom Debt Relief 

We wrote a specific guide help you understand the process how to cancel Freedom Debt Relief.

Freedom debt relief allows you to cancel a debt settlement contract at any time without demanding a penalty. We made a quick call to the company’s client representative via email and phone correspondence with Freedom Debt Relief’s customer service department. If you want to cancel a contract, all you have to do is call a representative of the company on (800) 655-6303. 

You may also log in to the company’s client dashboard to initiate the cancellation. 

5) Process to Cancel ClearOne Advantage 

If you’re not satisfied with all aspects of the settlement program offered by ClearOne Advantage, then you should notify the company within the first 30-days of signing the agreement. By doing this, you’re entitled to receive back all funds in your account. This includes both the debt settlement sum and settlement fees made to ClearOne Advantage. Your program is ended once this happens. 

To initiate the cancellation process, you should put a call through to Customer Loyalty Group at 888-768-4767 to further elucidate the option of canceling your program. 

6) How to Cancel National Debt Relief 

Check out our step-by-step guide for National Debt Relief cancellation.

National Debt Relief allows you to exit its program at any time in instances where they’re unable to settle a debt, or you’re dissatisfied with their services. The company doesn’t charge any amount as cancelation fees or penalties, and you’ll be paid your full money back.

7) Here are the Consequences of Exiting a Debt Settlement Plan: 

  • The interest rate on your credit card jumps back to previous figures
  • Late fees waived in the past may be brought back 
  • Payments are no longer consolidated into a single payment
  • You must make payments separately to each account
  • You may start receiving calls from collection agencies and creditors
 Please note that this is different than canceling a debt management or credit counseling program.

Should You Cancel Your Debt Relief Contract?

Cancelling your debt relief contract is ultimately your decision and you understand your finances. If you do cancel the program, what are your options and the costs of those options? Use our calculator below to compare your options if you decide to cancel your debt settlement contract.