Ascend Finance Reviews

I truly can’t say enough good things about Ascend Finance Corp. I found them late one night while desperately researching debt settlement during one of many sleepless nights. I felt overwhelmed, anxious, and honestly scared about what my financial future might look like.

I have always been someone who pays every bill on time. I’ve never been behind, never late. So finding myself in financial hardship after a major life change that drastically affected my income — along with significant hospital and medical bills — was incredibly humbling. It’s not easy to admit you need help, especially when you’ve always handled everything on your own.

From the very first conversation, Ireny treated me with such kindness, patience, and dignity. She never made me feel ashamed of my situation. She listened. She reassured me. She carefully walked me through every option available and explained everything in a way that made sense when my mind was clouded with stress.

What truly meant the most to me was her honesty. She could have easily pushed me toward their in-house debt settlement program. Instead, she thoughtfully laid out the pros and cons of each path (Bankruptcy, Debt Management (with non Profit Debt Management company) and Debt Settlement) and made sure I understood what each choice would mean long term. She wasn’t trying to “sell” me anything — she was trying to protect me.

Not once did I feel judged. Not once did I feel pressured. During one of the most vulnerable seasons of my life, I felt respected, supported, and genuinely cared about.

After gaining clarity, I ultimately chose to file Chapter 13 bankruptcy. Even then, Ireny didn’t try to steer me in another direction. In fact, she honestly told me that in my situation, bankruptcy would likely provide the protection and structure I needed. She encouraged me to find the right attorney, asked thoughtful questions about the payment terms, and even expressed how relieved she was that I found a lawyer who factored in worst-case scenarios and offered reasonable payment options.

That level of integrity is rare. That level of compassion is even rarer.

I am deeply grateful for the guidance, transparency, and humanity I experienced with Ascend Finance Corp. If you are navigating financial hardship and feeling overwhelmed, you deserve someone who will treat you with honesty and respect — and that is exactly what you’ll find here.

I highly recommend Ascend Finance. They helped me through a debt relief program, and working with them was the best decision I could have made. They took care of all my debts and handled everything in a timely, professional manner.
The entire team was great, but I worked mostly with Hinten, and he was absolutely amazing. He went above and beyond and made the whole process so much easier. I truly recommend this company — and Hinten is the best.

I worked with Chelsea and she was the best thing that could have came into my life at that moment. I was in such a downward spiral financially and then emotionally.

She was patient kind and listened to my entire story. She responded to everything authentically. It was easy to tell she wasn't just trying to match an attorney.

And to my amazement the more we talked? She must have been making notes or something. But rather than just not talk to me because I couldn't do what I reached out for? She found another path that actually works and now I have a 15 minute consultation tomorrow.

Ascend needs to give her all the things. Family and friends often dont care this much or are so willing to go above and beyond the cookie cutter ideas. She wants to provide personalized solutions based on our conversations and she didn't give up until she found it.

Ben and his assistant Jeffrey from Ascend Finance did an awesome job helping me to find an attorney who could talk with me openly and honestly about Chapter 13 as an option for my financial situation. Before finding out about Ascend's bankruptcy calculators, I was stuck on a wheel of countless offers for consolidation loans, but always steered towards debt settlement or debt management plans over and over again due to my credit score and high utilization percentage. Based on data I entered into Ascend's calculator, Ben and Jeffrey reviewed my situation and quickly connected me with a skillful, experienced bankruptcy attorney. I finally feel like I'm on the best path to being debt free; one that will save me a lot more money than any of the debt settlement or debt management programs that other companies and agencies have offered me... THANKS Ben, Jeffrey and Ascend!!

My experience was absolutely great. I was assigned to Jeffrey and he was the perfect person at the right time . Jeffrey explained things in detail and listened attentively to what I was going through with empathy and understanding.

Jeffrey possess the most calming demeanor, something I needed during this extremely difficult time in my life. Jeffrey checked in with me constantly to ensure that I was okay and that I was comfortable with any of the recommendations provided with absolutelyno pressure, he showed genuine concern. With something as traumatic as financial instability and crisis, Jeffrey has all the right qualities to help anyone through a crisis. I highly recommend this company and I am very grateful to Jeffrey for his compassion and professional guidance.

Major kudos to Kenzi Martin for her timely assistance. She has a plethora of financial knowledge and experience, and knows how to relate to people who lack that knowledge and need honest and accurate assistance.

Jeffrey was amazing to speak with. He was kind, patient, knowledgeable, and made a stressful situation feel much less overwhelming. He took the time to answer my questions clearly and helped me feel more informed and hopeful about my Chapter 7 options. I really appreciated his encouragement and the resources he shared. Highly recommend!

⭐⭐⭐⭐⭐

Kenzi Martin at Ascend Finance is absolutely outstanding. She is explaining my options, and helping me navigate unfamiliar bankruptcy territory every step of the way, replying to random questions I have days later sometimes, even motivating me.

Her knowledge, professionalism, and genuine care have made a stressful situation much easier to manage. It’s rare to find someone who continues to go above and beyond long after the first phone call.

Ascend Finance is a first-class company, and they are incredibly lucky to have Kenzi on their team. If every company had a Kenzi, the world would be a better place ;)

Thank you, Kenzi!

I found Ascend Finance when I was looking for debt management options. I had always been prudent with my finances but sometimes unplanned events happen like medical expenses and personal matters that suddenly put you in a negative situation. Danny from Ascend was understanding and most of all, compassionate, in explaining my options without being pushy. It felt like I had a friend I could trust, who wouldn’t judge, but was there to help me through a difficult time. I chose an option that worked best for my needs at this time and I know that in my journey of financial freedom, they will be there to guide me along and encourage me. I am grateful and wish Ascend more blessings to come.

I reached out to Ascend during a really overwhelming time financially, not knowing where to start or what my options even were. From the very first phone call, they were patient, thorough, and completely non-judgmental. They walked me through everything — explained my options clearly, helped me understand what made sense for my situation, and referred me to an attorney who has been fantastic. What stood out most was that they actually followed up afterward to see how things went. That’s not something you expect, and it meant a lot. If you’re feeling stuck and don’t know where to turn, Ascend is the place to start.

I had a really positive experience with Ascend Finance, specifically with Jeffrey. I first reached out during a difficult time when my family was dealing with medical debt. Nearly a year later, I reached back out again for help, and Jeffrey responded immediately, even though I was not an active client at the time. He was extremely thorough in talking through my options, gave thoughtful recommendations and advice to get me back on track. I highly recommend.

Kenzi M was such an outstanding, helpful, supportive resource. She was very informative and outlined realistic options and painted a comprehensive picture, level setting expectations along the way. She was diligent, but never overbearing, following up with me at each step. Thank you, Kenzi!

It was wonderful to get advice from Kenzie she was very helpful and helped me to make some decisions Thank you Kenzie

I highly recommend reaching out to Ascend. Danny was very helpful in guiding me on finances and what would work best for my situation. I really appreciate his help! I couldn't ask for better customer service.

Kenzi is most honest and informative financial consultant that I have had the opportunity to work with.

All I can say about my experience with Ascend is Wow! What a surprisingly pleasant experience during a very stressful time in my life. Everyone that I spoke with was wonderful. But I want to point out my guy Justin. That dude is a Superstar! So professional. So articulate. So thorough. So informed. So helpful. I could go on and on. He was serious and forthright about all important issues, yet he was lighthearted and jovial when it was appropriate. He ended up getting me all of the help that I needed in a stress-free manner that I have never experienced with any other company.
Ascend...you've got yourself a Keeper.
Thank you Justin.
Thank you Ascend.

Danny was so helpful! He answered all my questions throughly and was very patient with me! Would recommend 10/0

I cannot say enough good things about Ascend- particularly my advisor, Kenzi. The employees I interacted with were all professional, understanding and patient. However, I've had considerably more contact with Kenzi and she is a stellar employee. I'm VERY fortunate to have her as my advisor, and Ascend is VERY fortunate to have her as an employee.

Kenzi brings a level of loyalty and humanity to her work that any employer would fight to have, and to me, is the gold standard of customer service. I compare everything in the world to Disney's level of customer service...but they could NEVER live up to Kenzi's level.

Customer Service Skills 🚀
Job Knowledge 🚀
Compassionate & Empathetic 🚀
Follows Through and Follows Up 🚀

Kenzi's knowledge of this industry gave me comfort in trusting Ascend, but her compassion and caring is what really led me to sign on as a customer.

So far the experience is amazing. The intake specialist emma was so kind and routinely followed up throughout the initial consultation appointments and always willing to answer any questions. I appreciate the compassion and ease of effort to get started!! Highly recommend!

Kenzie was super helpful, and showed me there was an option of a debt management plan. Something that i didn’t even know was a possibility. She helped change my outlook on life in a short call. Give her a chance what do you have to lose.

Justin was amazing and pointed me in the right direction!

Jeffrey is amazing to work with! Honest feedback on what your options are. Easy to talk to and super helpful!

I will give Kenzi Martin 5 out of 5 stars. I hope Kenzi's manager and upper-level management see this post.
Kenzi took her time to talk with me and understand my situation. She then advised me she would ask for some time to work on a few things. She sent me information and ultimately was able to assist me with my issue.
I would recommend Asend Finance Corp to those needing assisting and most of all I will tell you to ask for Kenzi.
Thank you for your time, conversation, and hard work. Continue success with helping others.

Jeffrey was polite, attentive and informative. In the end he provided my wife and I access to an attorney that treated us the same way he did and helped us navigate our way in a very stressful time. I’m glad we stumbled across this company.

Free consultation was great. We were guided to a program that will work for us long term. Much appreciated.