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How the Site Works: Ascend's mission is to take the pain out of personal finance for everyone. Not everyone who comes to our site is currently best fit for the Ascend product, so we spend a great deal of time and effort finding partners that we hope will be beneficial to you.

How We Make Money: Our partners sometimes compensate us in the way of advertising. Some partners we recommend pay us referral fees for sending them new customers. If you click through an application link on our site and end up receiving the service, we may receive compensation when your application is approved, and you move forward with this product. Each partner is vetted based on the following criteria:

  1. We prioritize lower interest rate providers.
  2. We prioritize those who do not penalize checking your rate or have prepayment penalties.
  3. We prioritize those that are customer experience focused. We measure this by the reviews on more unbiased review sites.

Start New Financial Reviews: 5 Things To Know

Debt Relief / Company / Start New Financial
Writer: Ascend Team
December 15th, 2023
Ascend's Editorial Integrity
Writer: Ascend Team
December 15th, 2023
Ascend's Editorial Integrity
This article is for informational purposes only and should not be construed as legal or financial advice.

Are you considering Start New Financial and wondering what the reviews state about the company?

As a background, Start New Financial helps with debt relief services. They've been around for 10 years, and according to their website, they want to help you avoid bankruptcy and get back on your feet. 

Start New Financials background on their company

Start New Financial Reviews

When I am reviewing companies, I do my best to pull both positive and negative reviews from the most unbiased sources. I want to read both the positive and the negative reviews to get a sense of my potential experience.

BBB

On the BBB website, Start New Financial has an overall good rating. A 4.24 out of 5 with an A+. Their BBB page says they have been around for 9 years, but their official website said 14 years. 

Start New Financial's BBB page showing their A+ review and a 4.24 out of 5
Their positive reviews discuss how they felt cared for by the representatives at Start New and they felt weary at first but are happy they decided to move forward with them. Some of the negative reviews touched on feeling cared for at the beginning, until they actually signed up. Then they started to see problems arise and then they felt like they were losing money and alone in the process. 
The positive reviews on their BBB page discussing how they felt very cared for and appreciated the representatives who were kind and understanding

Here's one of the negative reviews. 
A 1 star review stating they felt very frustrated working with Start New and were urging people to not use them

Reddit

Unfortunately, I could not find reviews on Reddit about Start New Financial. 

Google Reviews

On Google, Start New Financial has received a good rating as well. They have a 4.2 out of 5 based on 300+ reviews. 
Start New Financials google reviews showing a 4.2 out of 5
The positive reviews discussed how their accounts got settled quickly, and they are very pleased with their experience working with Start New so far. Some of the negative reviews talked about how they felt taken advantage of when they were in a low place and wish they listened to other reviews. 
A positive review talking about how they had a great experience working with Start new and their accounts have been settled quickly
A negative review talking about how the company is a scam and they feel like they take advantage of people

TrustPilot Reviews

Start New doesn't have many reviews on TrustPilot, but based on the six reviews on there, they have a 3.4 out of 5. 
Start new's trust pilot showing their 3.2 out of 5 review
The positive reviews discussed how much they have appreciated Start New over the last few years they have worked with them. They feel cared for and recommend them. A couple of negative reviews discussed feeling taken advantage of based on age or (like the one below) being hard of hearing. 
5 stars for start new stating this was the best choice for their situation and they are happy with the results
Someone who was hard of hearing who felt taken advantage of by start new. they were taking money out for years

Other Reviews

I found Start New Financial on Yelp, where they received a 1.4 out of 5 based on 14 reviews.
Yelp reviews on Start New Financial. They received 1.4 out of 5
The positive reviews discussed being thankful for the accounts Start New settled. They had no problems working with them. The negative reviews discussed being sued by some creditors (which is a risk being taken by going the debt settlement route, but the company you work with should be upfront about this. However, they said Start New Financial knew they could not settle with a specific creditor but claimed they would. 
5 star review recommending start new to people who have multiple credit cards they need settled
A negative review discussing how they felt rushed into the program and wished they had read the contract

How Much Does Starting a New Financial Cost?

I am unsure exactly how much Start New charges in fees. But you may be wondering, is debt settlement (aka debt relief) the right option for you? What if there is something that meets your needs better? Use our free debt relief calculator below to look at ALL of your debt relief options. 


Other Options to Handle Your Debt

Debt settlement is not the "one size fits all" type of scenario. Just remember you are not alone, and there are ways to tackle your debt if you are in the place where you want to do that! You can look into bankruptcy, debt management, debt consolidation loans, or even debt settlement with a different company! 

Conclusion 

In conclusion, you need to do what is best for your debt situation. If you want to discuss your options or have questions, please contact us at 833-272-3631! We are happy to help you during this time. 

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