Level One Law Phone Number: What's Going On?

Have you called Level One Law's phone number at 866-435-6071, but got stuck on a long hold? Did you end up not reaching anyone?

I called Level One Law and was on hold for around 5-6 minutes. The representative stated that their hours of operations are from Monday - Friday, 8:30 am - 5:00 pm EST.

What's interesting is that I asked whether Level One Law was still going to service people, and the representative stated that the company told them to say that the CFPB lawsuit in relations to Level One Law was resolved as the lawsuit stated that Level One Law was a debt collector, and they just had to explain that Level One Law is a debt consolidation company.

I stated that I had read the entire CFPB lawsuit, and there was nothing in the lawsuit that stated that Level One Law was a debt collector. He stated that it was just what the company said to tell people. 

The Level One Law representative stated that he had the right to can cancel people on the phone by just calling Level One Law directly at 866-435-6071.

He stated that funds that needed to be refunded from escrow account would be refunded, but he didn't give further details.