Debt Relief / Company / New Capital Financial

New Capital Financial: Did You Get The Mailer?

Written by Ascend Team
Updated Nov 1st, 2023
Did New Capital Financial prequalify you for a loan with a 6.95% interest rate (similar to the one below)? 

If so, I wrote this article for you.

The mailer received from individuals from new capital

What is New Capital Financial?

It appears that there are a few different domains for New Capital Financial. I made sure to go to the website listed on the mailer to find out more about the company. I was unable to find any information about who they are or how they function, all I could find was this screen asking me to enter my offer code or request one to see my pre-qualification information. I found it interesting that it says you are pre-qualified but you can also request a code. 

A photo from their website showing where to enter the code from the mailer

If you are looking for a loan, we have 2 debt consolidation loan options that we like that do not affect your credit score when checking rate and do not charge prepayment penalties.

2 Top Debt Consolidation Loan Options

Important Distinction: Loans vs Programs

Debt consolidation loans are a great option if you are looking to keep your account open. You have an interest rate connected to the loan and it will put funds in your account. You may be able to see your credit score improve with this option and there is no real threat of getting sued by your creditors. 

Debt consolidation programs are a great option if you are behind on your accounts and do not see yourself being able to catch up any time soon. You may be in a place where you need help lowering the total debt amount you owe. That is when a program can be helpful. The company would go in and negotiate with your creditors to lower your total debt amount down to ~50% of what you owe. There is a threat of creditors suing and your credit score can take a hit with this option. 

New Capital Financial History

It appears as though they have been around for a few years, but started picking up as of recently. On WayBack Machine, they popped up beginning in 2011. 

How Much Do Debt Consolidation Programs Cost?

At Ascend, we believe that debt consolidation programs (debt relief) may be a good option, but often in context in understanding all the costs and duration estimates of all your options. As such we built the free debt consolidation program cost calculator below to help you compare your current monthly obligations to a debt consolidation program.

New Capital Financial Reviews

Reading reviews is one way to discover if you want to work with a company. It can be helpful to hear about other people's experiences to see what you are signing up for. Let's see what the reviews online have to say. 


On BBB, it appears that New Capital received a 4 out of 5. They had both positive reviews and complaints from people. 

Picture of New Capital Financial BBB page

The positive reviews discussed how empathetic and helpful the people were that the individuals spoke with at New Capital Financial. 
A review stating they enjoyed their experience with new capital

BBB Complaints

The 2 complaints discussed how the company was a bait and switch and did not give them the interest rate that was provided in the original mailer. 
A complaint online discussing how they were told the pre-qualifer mailer was marketing and they actually could get a loan for 27%

Google Reviews

On Google, New Capital received a 4.8 out of 5 based on 32 reviews. 
New capital on google with a 4.8 rating
I noticed that there were a lot of 4 or 5 star reviews with nothing noted in it. It made me question if New Capital was asking individuals to leave a review after an initial conversation, or if they just had a good experience but did not want to elaborate. 
4 and 5 star reviews with no explanation
The only negative review I found was from an individual who said they had an issue cancelling after figuring out it was not what they were looking for. 
Review stating it was hard to cancel their contract

TrustPilot Reviews

On TrustPilot, New Capital has a great rating, similar to Google. They have a 4.8 out of 5. 
trust pilot page showing a 4.8 rating
There are so many positive reviews, stating that they are so thankful for New Capital who helped them ease anxiety and get a fresh start they were looking for. 
One positive review saying they had a great experience with their agent and would recommend the company to anyone

The negative reviews stated feeling lied to and that overall their experience was not great. 
A negative review stating they felt lied to by the company

Other Reviews

I was not able to find New Capital Financial reviews on any other platforms. 

Alternative Options to New Capital Financial

Many people prefer to try to get a debt consolidation loan before looking at options such as debt management, debt payoff planning, debt settlement or bankruptcy. If you've searched far and wide for a loan and can qualify, consider taking the free debt consolidation program cost calculator below that allows you to compare to other options.