Debt Relief / Lawyer / Bedrock Legal Group

Bedrock Legal Group Reviews: 3 Things To Know

Written by Ascend Team
Updated Jan 30th, 2024
1/29/2024 Update: Bedrock Legal was mentioned in the CFPB lawsuit against SFS for deceptive debt relief practices.

On 1/29/2024, I shot and uploaded this video. Please considering watching the video and then calling or texting me at 408-543-8617 if you have any questions about your options next.

You may have not heard initially about Bedrock Legal, but did you get a pre-qualification loan mailer? Did the mailer say that you pre-qualified for a great interest rate debt consolidation loan, but you actually didn't get approved?

What is this company? What are the reviews? 

Let's go through them.

Also, if you have been involved with BedRock Legal Group, please consider calling me at 833-272-3631 as I am constantly adding more information to this article that can help other users.

Breaking down the reviews

In my opinion, two of the most unbiased, holistic review sites are BBB for reviews and complaints and Google reviews. Reviews on these sites may tend to be a bit more negative, but it seems to be a source of information.

So, what are the other reviews?


On BBB, Bedrock Legal currently has a 1 star rating from 11 reviews and an F rating. In addition, they have 66 complaints closed in the last 3 years and 11 complaints closed in the last 12 months. When I see these types of reviews, I wonder whether someone else is signing people up for Bedrock Legal, and that Bedrock Legal is not marketing themselves directly.

Bedrock Legal has an F rating on BBB

What I found interesting was that Bedrock Legal has an F rating on the Better Business Bureau. 

There is not a single review over 1 star on BBB for Bedrock Legal. For example, this review talks about how they feel Bedrock Legal bait and switched them with a lower quote price increase their payments “wanting double the amount that they originally estimated” which MK considers as unacceptable.

A picture of a Bedrock Legal 1 star rating.


On Google, Bedrock Legal currently has a 1.8 rating based on 59 reviews. One of the biggest things I saw was that the review that Google deemed the most relevant said that “They take all their fees upfront out of your payments and then start negotiations.”

Bedrock Legal has a 1.8 based on 59 reviews on Google.

In addition to that, they shared that the employees had verbally confirmed that their account was paid in full already but now say that the account was not paid and that they need to renegotiate which will cost more. The customer continues sharing that this is not the first time they have done this.

Potentially, the group is taking out their fees first because they are a law firm and you are retaining the law firm, so you are paying the retainer fee. Regardless, the overall reviews seem to reflect horrible customer service (over 45 minute holds every time and poor communication) and Bedrock Legal raising their prices for the customer.

Here are some examples of Google reviews:

Image of 2 google 1 star reviews for Bedrock Legal.

Has Your Credit Been Negatively Affected? What Are Good Debt Consolidation Alternatives?

You joined a debt consolidation program, and now you may have been sued for unpaid debt and your credit score may have plummeted. So, what are alternatives to debt consolidation? 

We built a free debt consolidation alternatives calculator below that compares cost, duration, and pros and cons of key debt consolidation alternatives.

Trustpilot Reviews

On Trustpilot they have a much higher number of reviews. They currently have a 2.3 star rating with 361 reviews. Which is at least higher than their 1 star on Google and BBB. However the reviews don’t seem to be much better.

Of the top two reviews that Trustpilot deems as most relevant say that Bedrock Legal. One says they have a “Complete lack of responsiveness to customers and sub-quality work.” The other states that Bedrock Legal left them with a wage garnishment of $41,000.

Here are the screenshots of the reviews:

Image of a TrustPilot Bedrock Legal reviewImage of a second TrustPilot Bedrock Legal review

So, What is BedRock Legal?

BedRock Legal appears to be a law firm that is pitching debt settlement. I wouldn’t be surprised if BedRock Legal was tied to a much bigger organization as it appears that there are more of these firms that have similarities. 

When I look at these companies, I like to understand how old the website is and see any information I can about the company.

What I found interesting is that Phoenix Legal Groups website has been around for over 6 years, which is much longer than some other entities that are much newer.

The footer of their page says they are a debt relief agency and that they help people file for bankruptcy relief under the Bankruptcy Code.

Your Options

Here are some options to consider.
  1. Firstly, if you have any other things to add to this article, please consider contacting me at 833-272-3631. I’d love to hear about your experience.
  2. If you would like to stay with Bedrock Legal, you may want to read the Client Services Agreement in its entirety. If they are taking out fees before settlement, why are they doing that? What are they actually doing for you and what’s the percentage fee they charge? 
  3. If you’d like to cancel, you may be able to contact them directly, but you may also have to get assistance from your bank if they do not allow you to cancel the program easily.
  4. You can take our free debt consolidation alternatives calculator to understand options.