Debt Relief / Lawyer / Frontier Consumer Law Group

Frontier Consumer Law Group Reviews: 3 Things to Know

Written by Ascend Team
Updated Jan 11th, 2024

Did you start a debt consolidation program with Frontier Consumer Law Group? Did all of this begin when you received a mailer from them discussing a debt consolidation loan? 

Did they pitch debt settlement to you instead and now you are confused? 

Has Your Credit Been Negatively Affected? What Are Good Debt Consolidation Alternatives?

You joined a debt consolidation program, and now you may have been sued for unpaid debt and your credit score may have plummeted. So, what are alternatives to debt consolidation? 

We built a free debt consolidation alternatives calculator below that compares cost, duration, and pros and cons of key debt consolidation alternatives.

Let’s go through the reviews.

Frontier Consumer Law Reviews

In my opinion, two of the most unbiased, holistic review sites are BBB reviews and complaints and Google reviews. It may tend to be a bit more negative, but it seems to be a source of information.

What I found surprising was that there was a current BBB alert for Frontier Consumer Law Group showing a pattern of complaint. It’s the first time I’ve seen this type of alert.

The BBB put up an alert that Frontier has received many complaints about customer service and refund issues

So, what are the reviews?

BBB 

On BBB, Frontier Consumer Law Group does not currently have any reviews but it does have a D+ rating and 2 complaints in the last 3 years. When I see this, I wonder whether someone else is signing people up for Frontier Consumer Law Group, and that Frontier Consumer Law Group is not doing direct marketing.


Frontier Consumer Law has received a D+ on BBB


Google 

On Google, Frontier Consumer Law Group has a 1.8 rating based on 9 reviews. 

Picture of Frontier Consumer Law Group Google page

One review mentions that the individual spent three years in the program, paid almost the full amount of their debt to the legal group and after all that only about half of the debt was paid. Another review states that the individual had to find the information to pay off the last settlement by themselves as the legal group would not provide it for them.


Google Frontier Consumer Law Group reviews showing 1 star and discussing how expectations weren't met


A Google review with 1 star discussing deception with Frontier


So, What is Frontier Consumer Law?

Frontier Consumer Law Group appears to be a law firm that is pitching debt settlement. I wouldn’t be surprised if Frontier Consumer Law Group was tied to a much bigger organization as it appears that there are more of these firms that have similarities. 

When I look at these companies, I like to understand how old the website is and see any information I can about the company. What I found interesting is that Frontier Consumer Law Groups website (per Wayback machine) has been around for over 6 years, and that the address is in Southfield, Michigan.

Picture showing Frontier Consumer Law Group per Wayback machine.

Your Options

If you’d like to cancel, you may be able to contact them directly, but you may also have to get assistance from your bank if they do not allow you to cancel the program easily.

If you would like to stay with Frontier Consumer Law Group, you may want to read the Client Services Agreement in its entirety. If they are taking out fees before settlement, why are they doing that? What are they actually doing for you and what’s the percentage fee they charge?

Lastly, if you have any other things to add to this article, please consider contacting me at 833-272-3631. I’d love to hear about your experience.